Contact Us

Whether you have a question about one of our reviews, want to flag an error, or simply need help finding the right information, this page explains who we are and the best ways to get in touch with the team behind USA Casino.

Who Runs This Site

USA Casino is an independent comparison platform focused on online casinos available to players in the United States. The editorial team researches and reviews casino sites so that US residents can make informed decisions before they sign up or deposit. Our content covers everything from licensing and game fairness to payment methods and bonus terms.

This site does not operate a casino, accept bets, or handle any player funds. We are a review and comparison resource only.

What We Can Help With

• Editorial questions — queries about how a casino was rated, why it appears where it does, or how our review process works
• Factual corrections — if you spot information that is out of date or inaccurate, please let us know so we can verify and update it
• Responsible gambling concerns — if you or someone you know needs support, we can point you toward the right resources
• General enquiries — anything else related to the site, its content, or how we operate

Responsible Gambling Support

If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out for support before you contact us about anything else. Help is available 24 hours a day in the United States:

• National Problem Gambling Helpline: 1-800-522-4700 (call or text, available around the clock)
• National Council on Problem Gambling: ncpgambling.org
• Gamblers Anonymous: gamblersanonymous.org

You can also read our responsible gambling guidance for practical advice on setting deposit limits, using self-exclusion tools and keeping play within safe boundaries.

Our Editorial Standards

Every casino reviewed on this site is assessed against a consistent set of criteria: licensing and regulation, game fairness, payment methods and speeds, bonus terms, security, and customer support quality. Ratings reflect our editorial judgement based on research and verification — they are not customer-review aggregates and are never influenced by commercial arrangements.

USA Casino earns revenue through affiliate partnerships. If you visit a casino through a link on this site and create an account, we may receive a commission. This does not determine where any casino ranks or what score it receives. Operators cannot purchase a higher rating, and limitations are noted in every write-up alongside any strengths. You can read more about how we work on our About Us page.

A Note on the Casinos We Cover

We only list and review online casinos that hold a valid licence from a recognised regulatory authority. Online gambling in the United States is regulated at the state level, meaning availability and legality depend on where you are physically located when you play. Players must be at least 21 years old to use real-money casino sites in most US states, and must be physically present within a state where online gambling is permitted by law.

If you have a complaint about a specific casino — for example, a delayed withdrawal or an account issue — the most effective route is to contact that casino's customer support team directly, then escalate to the relevant state regulator if the matter is not resolved. We are not able to mediate disputes on behalf of individual players, but we do take reports of poor operator conduct seriously and factor them into ongoing editorial reviews.

Terms, Privacy and Legal

Use of this site is subject to our Terms and Conditions. The terms cover how content on this site may be used, the nature of our affiliate relationships, and the limitations of the information we provide. Please read them before relying on any recommendation made here.

We take the privacy of everyone who contacts us seriously. Any information you send is used only to respond to your query and is not shared with third parties for marketing purposes.

How to Reach Us

The best way to contact the USA Casino editorial team is by email. We aim to respond to all genuine enquiries within two to three business days. When writing to us, please include enough context for us to help you effectively — for example, the name of the casino you are asking about, the page URL if you are flagging a factual issue, or the nature of your question as clearly as possible.

We read every message, but please note that we are not able to provide personalised gambling advice, predict outcomes, or recommend how much to deposit or wager. For that kind of guidance, the responsible gambling organisations listed above are a far better resource.

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